Exhausted? ... Overwhelmed? ... Burnt out or on the path to burn out? ... Customers feeling like their a burden? Let’s be really honest here for a minute, it's just us. You didn’t start your business to spend your days buried in customer emails and day to day admin. Yet here you are, losing valuable hours on support when you could be focused on scaling and strategy.
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CustomeRISE Co. steps in to take customer experience, admin, and wholesale management off your plate so you can get back to what matters: growing your business. Handling your customers with kindness, patience, and a personal touch so they feel heard, valued, and connected to your brand without you lifting a finger. Your business and your customers deserve more than scattered, overwhelmed support.
As The Customer Experience Queen, I help you stop drowning in customer enquiries and start building the kind of loyalty that drives real growth. Delivering personalised, thoughtful customer experience using your unique brand voice, turning every interaction into a chance to strengthen relationships and boost loyalty.
It’s time to let go of the daily dread and anxious thoughts and let CustomeRISE Co. handle the details so you can finally focus on growing your business out of the trenches.
Why Customer Experience Matters More Than Ever
Your Customers Crave Connection
People crave connection, especially in this digitalised age. They want to feel heard, supported, and valued. That’s where YOU come in. With the right systems and support, you can offer personalised service without the overwhelm and I’ll show you how.
Ready to make a change in your business? Join the waitlist below for VIP Customer Experience Month and start building the kind of brand loyalty that lasts.
V.I.P Customer Experience Month is your
Opportunity to:
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Deepen customer loyalty: Learn how personalised service turns customers into raving fans.
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Create connections that matter: Discover how human centered support builds trust and strengthens relationships.
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Boost your business growth: See why exceptional service is the best kind of marketing you’ll ever invest in.
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You are able to focus on yourself: Business can really encroach on our personal life. It's time to get yourself a hobby or pick up that personal goal where you left off, or start one!
"Since having Rannee join my team, I can honestly say she has been amazing. She cleaned up 12 months of backlogged emails, implemented a CRM system so customers were responded to, enquiries and stock tracked efficiently. She corresponds with other business units autonomously but most importantly, all our customers receive efficient responses. Rannee has a magic touch dealing with the beautiful and challenging customers! This not only helps our business reputation but also increases repeat purchases as all our customers feel heard! We have received emails expressing how much they love our customer service.
Rannee also helps across the business with processes. She also supports me with a positive mindset when I have self doubt which is invaluable! I highly recommend Rannee, she takes initiative, gets in and gets it done without my guidance and I believe she will be a valuable long term part of our team growing our business. It is clear that she shares the same passion for my business as I do!
Sarah Henney ~ Founder Outback Linen Co
The Premium V.I.P package
Based on 40 hours for the month to implement new systems, workflows and customer service management ensuring handover is smooth and all up to date for you. 1:1 dedicated time to focus on implementing a CRM, templates and clearing the back log of customer enquiries, orders, returns and emails.
1 hour Initial consultation
Clear the backlog
Creating processes and policies
CRM Implementation
Template Creation
Maintenance for the month
30min handover
YOUR MONTHLY INVESTMENT
$3,600
PAY IN FULL & RECEIVE A 10% DISCOUNT OR 3 PAYMENTS DIRECT DEBIT
"About 12 months ago, I made the decision to outsource customer service and I thought I was pretty good at customers service .. mmm not so great ... so, Rannee has been an absolute gem because its not just customer service, its general business development, she's now working with our wholesalers and goes above and beyond."
Sarah Henney ~ Founder Outback Linen Co
Standard V.I.P Month
Based on 20 hours for the month to implement new systems, workflows and customer service management ensuring handover is smooth and all up to date for you. 1:1 dedicated time to focus on implementing a CRM, templates and clearing the back log of customer enquiries, orders, returns and emails.
1 hour Initial consultation
Clear the backlog
Creating processes and policies
CRM Implementation
Template Creation
Maintenance for the month
30min handover
YOUR MONTHLY INVESTMENT
$1,800
PAY IN FULL & RECEIVE A 10% DISCOUNT OR 3 PAYMENTS DIRECT DEBIT
"First class customer service! Queen Rannee is amazing. The seamless service provided by Rannee and the support in helping me decide on design. It was all done without a fuss. Thanks Queen Rannee 👸 You Rock!"
"You really are the queen of customer service will keep you updated! Thank you so much 🙏🏼"